7 Day Cancellation policy
If River Journey Adventures cancels your trip we will refund to you all payment made to us.
If you cancel your reservation(s), the following conditions will apply:
Cancellations 7 days prior to the trip will be entitled to a refund minus a $25.00 handling fee.
Cancellations made within 7 days of the trip date are non refundable. You may however reschedule your trip (up to 1 year from the trip date - restricted to available dates) for no additional charge on dates that we are not sold out. Cancellations made within 48 hours of trip date, or "no show" cancellations result in full forfeiture of all money paid to River Journey Adventures, LLC and cannot be rescheduled.
If you have a documentable medical emergency we will allow you to reschedule your trip for a $25.00 fee up to the check-in time for your trip. You must notify us in writing within 1 week from the date of the missed trip to be able to reschedule your trip. Please include all documents that support the reason you missed your trip.
On promotional trips through Groupon or other discount sites we do not reschedule a trip once it is confirmed by reservation. You may give your spots to someone else if you cannot make your scheduled trip.
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